A huge portion of the company's expenditure goes toward professional services, where you can find folks from all walks of life with below average pays working nights &weekends to "configure" their proprietary software - thanks to product failures and demanding customers. to get rid of this portion of expenditure, management has tried for years to develop "industrial templates" that can be implemented for new customers seamlessly, so they don't have to keep 4-7 resources per customer project..
a few highlights:
leadership is very collaborative and professional
integrity is a key cultural component
loyal to customers and focused on customer success
you can have tons of fun with some very bright people
investment in r&d is impressive